INBOX SERVICE BOUNDARIES

Mailbox / business owner / independent provider:
Delegation method and current provider documentation:
Approved coverage window and time zone:
Categories the assistant may sort:
Categories the assistant may draft replies for:
Replies the assistant may send without case-specific approval:
Excluded private or sensitive categories and how they are made technically inaccessible:
A Gmail label does not hide messages from a delegate. If exclusion requires privacy, use a separate mailbox or genuinely restricted workflow.
Workspace delegate belongs to the same organisation and administrator permits delegation:
Financial changes / legal threats / security alerts: named escalation route:
Authoritative reply sources and current versions:

FOR EACH OPEN CASE
Message or thread identifier:
What the correspondent needs:
Last verified source:
Current state / next action:
Responsible person / review date:
Approval needed and decision deadline:
Action completed and evidence:

Rehearsal cases: routine enquiry, missing source, urgent exception, suspected payment diversion.
Actual test observations (do not prefill as passed):
Permission scope approved after rehearsal: