WEEKLY OUTSOURCED SERVICE REVIEW

Review period and agreed service:

Bring evidence, not a presentation of activity:
One accepted result:
One unfinished or ageing item:
One exception requiring a decision:

Priorities
What remains the most important commitment?
What new request displaced existing work, and was that agreed?
Is the quoted capacity still appropriate?

Quality
Which specific agreed requirement was missed?
Was it available at the time?
Which changes are only owner preference, not errors?
What acceptable choices should the provider continue making alone?

Waiting
What client input/approval is overdue?
What provider correction is required?
What external response is pending?

Decision record
Change agreed:
Person responsible:
Scope/fee impact, if any:
Evidence to inspect at the next review:
Current instruction to update:

Do not convert the meeting into reading the task board aloud. Do not silently expand availability or penalise correct escalation outside authority.