OUTSOURCED VA SERVICE: FACT PACK FOR STATUS ADVICE Not a points test, employment offer or exemption certificate. Record what really happens. Client, provider and any agency: Where each party is established and where work is performed: Service output and current agreement date: How a request becomes agreed work: Who chooses methods, sequence, equipment and work location: What service windows are agreed and why: What happens if the provider declines additional work: Outside-client restrictions, if any: Substitution/helpers in practice, including security approval: Fee basis, invoicing, correction costs and business expenses: Duration, renewal and notice arrangements: Describe one ordinary working day using real messages and decisions. Describe any difference between the contract and practice. List changes since previous advice: duties, control, availability, location, exclusivity, personal-service requirements or agency structure. Questions for the adviser: Which tax and employment/legal questions are within your scope? Which other jurisdiction or specialist needs separate advice? What facts are missing? What changes would require a fresh review? Keep the written answer and factual assumptions together. Do not redesign paperwork to hide contrary practice.